Clear Water Outdoor Reviews
(Rated by 2028 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.3
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Shipping & Delivery4.5
- Customer Service4.0
- Good Value4.5
Recent Customer Reviews (6)
Birgitta Jóakimsdóttir
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Lydia Newton
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Alvaro Ferretti
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Tobias Bosch
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Shannon Russell
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Peggy Crawford
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Payment Methods
Accepted Payment Options:
Prices for items on Clearwateroutdoor.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Clear Water Outdoor credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Clear Water Outdoor Pros & Cons
Pros
1
High-Quality Products: Clear Water Outdoor is known for its high-quality, breathable, moisture-wicking, quick-drying, and eco-friendly fabrics, ensuring durability and comfort.
2
Exceptional Customer Service: The company boasts a dedicated and knowledgeable team that provides prompt and helpful assistance with orders, shipping, returns, rentals, tours, and classes.
3
Customer Satisfaction: Clear Water Outdoor has a strong reputation with impressive ratings on Facebook (4.6/5 stars) and Yelp (4.5/5 stars), indicating high customer satisfaction.
4
Convenient Services: They offer flexible rental options, free shipping on orders over $75, and free returns within 30 days, making the shopping experience convenient.
5
Personalized Experience: Customers appreciate the personalized and handwritten notes sent with their orders, adding a special touch to their shopping experience.
6
Price Match Policy: Clear Water Outdoor matches the price of an item if it is found cheaper on another authorized dealer's website, ensuring competitive pricing.
CONS
1
Minor Website Issues: Some customers have reported minor complaints about the website being slow or glitchy, and inconsistent sizes.
2
Mid-Range Performance: Clear Water Outdoor is considered a mid-range performing brand in the camping and hiking category, with an overall score of 3.9 out of 5 stars based on 11 reviews.
Clear Water Outdoor Features and Benefits
Features
Outdoor Lifestyle Clothing
Offers top-quality brands in outdoor lifestyle clothing, yoga, multi-sport, outerwear, footwear, backpacks, and paddling gear.
Charity and Community Involvement
Supports national charities and local community initiatives to promote active lifestyles and environmental kindness.
Fair Trade, Fair Labor, and Sustainable Manufacturing
Committed to fair trade, fair labor, and sustainable manufacturing practices.
Private Shopping Appointments
Offers private shopping appointments, including off-hours appointments.
Nationwide Overnight Shipping
Provides nationwide overnight shipping options.
Special Orders
Facilitates special size orders and special product requests.
Rentals
Offers kayak, SUP, cross-country skis, snowshoes, and ice skates rentals, with the option to book rentals online.
Adventure Trip Planning
Assists with adventure trip planning, including kayak day trip guides.
Support for Local and State Parks
Supports the mission and activities of over 55 Wisconsin state parks, forests, trails, and recreation areas through friends groups.
Environmental Initiatives
Sponsors events and supports organizations like the River Alliance of Wisconsin and the Geneva Lake Environmental Agency.
Price Matching
Offers price matching for items from authorized dealers if found at a lower price on another authorized dealer's website, provided the item is in stock and of the same size, color, and season.
Easy Returns and Exchanges
Allows returns and exchanges without an RMA, include packing slip or receipt; refunds within 30 days, web credit after 30 days; free returns within 30 days.
Wild and Scenic Environmental Film Festival
Sponsors the Wild and Scenic Environmental Film Festival to inspire environmental change and community unity.
High-Quality Products
Known for high-quality, breathable, moisture-wicking, quick-drying, and eco-friendly fabrics, ensuring durability and comfort.
Exceptional Customer Service
Dedicated and knowledgeable team that provides prompt and helpful assistance with orders, shipping, returns, rentals, tours, and classes.
Free Shipping on Orders Over $75
Offers free shipping on orders over $75.
Personalized Experience
Sends personalized handwritten notes with orders, adding a special touch.
Discounts and Coupons
Available discounts including 20% off items, items starting at $10, and up to 40% off with promo codes.
High Customer Satisfaction
Strong reputation with 4.6/5 stars on Facebook and 4.5/5 stars on Yelp.